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Tidy Data Deletion Policy

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Privacy & Data Management at Tidy Solutions

At Tidy Solutions, we place a high value on your privacy and the secure management of your data. If you ever decide to discontinue using our app, we aim to make the exit process as seamless and transparent as possible.

To initiate the deletion of your account and associated data, please adhere to the following steps:

  1. Send an email to our support team at [email protected] with “Account Deletion Request” as the subject line.
  2. In the body of the email, include the email address linked to your Smartily account.
  3. Mention any specific data or details that you are particularly concerned about.
  4. Upon receiving your request, our team will assist in the process to ensure that your account and personal data are securely and effectively erased.

What happens to your data?

Personal Identifiable Information (PII): We will delete all PII from our servers to protect your privacy and security.

Job Records and Payment Information: Your personal details will be removed, but anonymised records of job activities and payment histories may be retained for administrative and compliance purposes.

Please allow up to 30 days for the full deletion of your account and related data. This timeframe ensures that all data is comprehensively removed from our systems and backups.

For more information on our data management practices and privacy policies, please visit our Privacy Policy on our website, the Tidy Solutions app, or our App Store listings.